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Enter the phone number and date of incident for the device in which you'd like to file a claim.

The provider for some Preferred Care plans has changed. View the table below to identify your protection provider. For support from or to file a claim with Assurant, please continue on this site or call 877-406-4372. For support or to file a claim with Asurion call 866-745-1749, 6 a.m. – 12 a.m. CST or go online to asurion.com/googleclaims.

Preferred Care plan changes
  Claim incident occurred:
  Before 7/1/25 On or after 7/1/25
Preferred Care Monthly Coverage purchased:  
Before 2/24/25  Assurant Asurion
On or after 2/24/25  Asurion Asurion
Preferred Care 2-year Coverage purchased:  
Before 2/24/25  Assurant Assurant
On or after 2/24/25  Asurion Asurion